Privacy Policy
Last Updated: 11/6/2025
Climate Mechanical respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information when you visit our website https://www.climatemechanicalva.com, contact us, or interact with our advertising and services.
This policy is designed to comply with the Virginia Consumer Data Protection Act (VCDPA).
1. Information We Collect
We collect both personal and non-personal information as described below:
a. Information You Provide Directly
When you contact us, request service, or complete forms on our Site, we may collect:
Name
Email address
Phone number
Physical or service address
Details related to your HVAC service or inquiry
Payment information (if applicable)
b. Information Collected Automatically
When you visit our Site or interact with our advertising, we automatically collect data such as:
IP address
Browser type and version
Device type, operating system, and settings
Pages visited, links clicked, and time spent on the Site
Referring/exit pages and search terms used
Advertising interaction data (e.g., which paid search ad brought you to us)
We collect this information using cookies, pixels, and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and schedule HVAC services
To process payments and fulfill service requests
To personalize and improve your experience on our Site
To analyze and optimize advertising performance (including paid search campaigns)
To send updates, offers, or service reminders (only if you’ve opted in)
To detect, prevent, and protect against fraud or security issues
To comply with legal obligations
3. Targeted Advertising and Analytics
We use digital advertising platforms (such as Google Ads and Meta Ads) that collect information through cookies, web beacons, and tracking pixels to help us:
Measure the success of our advertising
Understand how visitors arrive at our Site
Show you more relevant ads based on your interactions
You can manage or opt out of targeted advertising by visiting:
Google Ads Settings
Network Advertising Initiative Opt-Out
You may also adjust your browser settings to block or delete cookies.
4. How We Share Your Information
We do not sell personal data.
We may share your information only as needed with:
Service providers assisting with hosting, analytics, marketing, payment processing, or communications
Advertising partners for measuring and optimizing marketing performance
Legal authorities when required by law or to protect our rights and safety
All third parties we engage are required to use your information only for authorized purposes and to maintain its confidentiality and security.
5. Your Privacy Rights (Virginia Residents)
Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have the following rights regarding their personal data:
Right to Access – You may request confirmation that we are processing your personal data and obtain a copy.
Right to Correct – You may request that we correct inaccuracies in your personal data.
Right to Delete – You may request deletion of personal data we have collected from you.
Right to Data Portability – You may request a copy of your personal data in a portable format.
Right to Opt Out – You may opt out of the processing of your data for targeted advertising, sale of data, or profiling.
To exercise any of these rights, please contact us using the information below.
We will respond within 45 days of receiving your request (with a possible 45-day extension if reasonably necessary).
If we deny your request, you may appeal our decision by replying to our response or emailing us directly — we will review and respond within 60 days.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Data Security
We use commercially reasonable physical, electronic, and procedural safeguards to protect your personal data. While we take precautions, no system is completely secure, and we cannot guarantee absolute security of your data.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, analyze performance, and support advertising. You can manage your cookie preferences through your browser settings.
9. Children’s Privacy
Our Site and services are not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us to delete it.
10. Third-Party Links
Our Site may link to other websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with a revised “Last Updated” date.
12. Contact Us
If you have questions, requests, or appeals regarding your personal data or this Privacy Policy, please contact:
Climate Mechanical
📞 Phone: (804) 718-9863
✉️ Email: info@climatemechanicalva.com
🌐 Website: https://www.climatemechanicalva.com
Climate Mechanical
